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The recall affects approximately 3,000 mountain bikes in the US and Canada.
This week Santa Cruz recalled 2,600 aluminum-framed mountain bikes sold in the US and another 216 sold in Canada, according to a note from the Consumer Product Safety Commission (CPSC). The voluntary recall only affects certain models and colors of Santa Cruz and Juliana motorcycles and only aluminum frames.
According to Santa Cruz, “some aluminum frames have been thermally damaged during a non-standard stripping process and can bend or kink, which can create a fall hazard.”
It is unclear why these frames were subjected to a “non-standard stripping process,” but the brand said it had received no reports of injury as a result of the defect. To date, Santa Cruz has recorded four reports of bends or breaks in parts.
Affected models that will be available in retail stores between June 2019 and October 2020. The frames sold for about $ 2,000 and the complete bikes for $ 3,500 to $ 4,300.
Santa Cruz, Juliana bike recall
The following models are included in this recall. Only these 2020 models and color combinations are affected.
- Santa Cruz Nomad 4a aluminum / color: black or aubergine (purple)
- Santa Cruz Bronson 3a Aluminum / Color: Red Tide or Olive
- Juliana Roubion 3a aluminum / color: maritime gray
- Santa Cruz 5010 3a aluminum / color: dark gray or Robins Egg (light blue)
- Juliana Furtado 3a aluminum / color: fog (gray)
If you had a bike included in this recall, stop riding and take it to your local dealer. You can also Fill out this form and Santa Cruz will send you a prepaid box with shipping instructions.
Santa Cruz will check the returned frames for damage and either return approved bikes, send a replacement frame, or send a voucher for the value of the bike that is valid for purchasing a Santa Cruz or Juliana bike.
For more information, visit Santa Cruz Callback page.
By Adam Ruggiero
Adam Ruggiero is a junkie for all sports – from biking, running and (not enough) surfing to ball sports, camping and ranching. If it’s outside, it’s worth it. Adam graduated from the University of Minnesota with a BA in Journalism. Likes: unique beer, dogs, stories. Like notes: ties, escalators, manicured lawns.